Who we are

Our website address is: https://www.thamesfruitandveg.com/

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you place an order or leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Thames Fruit & Veg uses an Anti-Spam plugin. The plugin will record the name and email address you provide when you leave a comment. It will also record the comment you make & the time you make it. You can read more about how the plugin stores information by following this link to the plugin website.

All comments are moderated by Thames Fruit & Veg before they are published on the website. Thames Fruit & Veg will not publish a comment that we think contains information that could be personal or sensitive to you. But we’re human and may occasionally miss something! So please make sure that if you do leave a comment, you only include information that you would be happy to be made public.

If you ever do post a comment that is published and then would like Thames Fruit & Veg to delete the comment, you can email us at info@thamesfruitandveg.com and it will be deleted.

Your contact information

As part of your order process, we ask you to complete an order form. The information you submit on the order form is sent via an encrypted email to Thames Fruit & Veg and is used by PayPal to process your order and set the delivery address. A copy of this information is also forwarded to you for your records. Any payment you make is processed via PayPal. No payment information or card details are  held on the website.

Additional information – GDPR Policy

On the 25th of May 2018 the GDPR (General Data Protection Regulation) replaces the current Data Protection Act of 1995 Data Protection Directive (Directive 95/46/EC).

The GDPR was proposed by the European Commission and is designed to strengthen data protection for people in the European Union (EU). It also addresses the export of personal data outside the EU.

The new regulations give individuals greater rights over information that is collected about them. If you are interested in knowing more about your rights under the GDPR then the Information Comissionors Office (ICO) website explains all about the GDPR.

In a nutshell the GDPR gives you new and enhanced rights over your personal data. Some of the rights highlighted in the regulation are:

Explicit consent: Data subjects (you) must be informed about how their personal data will be processed. Organizations must make it as easy for data subjects to withdraw their consent as it is to grant it. You may withdraw your consent from us at any time by emailing info@thamesfruitandveg.com

Right to access: At any point in time, the data subject (you) can ask Thames Fruit & Veg what personal data is being stored or retained about him/her. I give details on how you can contact me to request information about how you can request access to any data we may hold about you by emailing info@thamesfruitandveg.co.uk

Right to be forgotten: The data subject (you) can request Thames Fruit & Veg to remove their personal information from our systems. There are two ways in which you can do this. The first is by completing the GDPR information access/withdrawal form which can be found on this page.

If you have completed a booking form and wish your information to be deleted then please contact Thames Fruit & Veg directly by emailing info@thamesfruitandveg.com

General Information

You read all the way down this page…whew! The bottom line is that Thames Fruit & Veg wants you to be confident that your information is not being misued by us in any way and that we keep any information you may give us secure.

If you have any concerns, queries or would like to see what information Thames Fruit & Veg may have collected from you then you can email Thames Fruit & Veg at info@thamesfruitandveg.com

If you would like to request a copy of your personal data then please Email : info@thamesfruitandveg.com